We really do try hard to make your car buying and service experience as easy and enjoyable as possible. It is extremely satisfying for us to hear that we have been more than what was expected.
"Staff was extremely professional and personable and were concerned with
the needs of the customer. They were very well organized and well informed about
the products they sell. Would refer anyone and everyone best car dealership
experience ever! "
BG
Wooster, Oh
We
had a fantastic experience at your dealership. Tom was excellent. He listened
to all our needs and made us feel extremely comfortable when making the
purchase of our 2012 VW Jetta Sportswagon TDI (Toffee Brown). BEST car buying
experience to date, for sure! We live in Akron and have always shopped at
_________________ and never really liked the service they provided- It was very
artificial and very high pressure and just a low caliber pool of sales men. We
did not find this to be the case at Kempthorn. No high pressure, just honest
info which goes a very long way with intelligent consumers who need to feel
good about this purchase. We will recommend Kempthorn to ALL our friends and
family and corporately at my company. Thank you so much for showing us that
there are still car dealerships out there with fantastic customer service and
integrity. Cheers to Tom! We will also be recommending him!"
Thank you!
Robert & Melanie
Akron, OH
"I couldn't have experienced any thing better, Very friendly and a real
enjoyable time."
EC
"Ian was a great salesman. It was my first car and he made the experience
great!! I've already recommended him to friends, and they have already gone to
see him and purchased a car. "
JK
"My salesman , Ian Franz went above and beyond want I would deem great
service and found my GTI in the color and options I wanted almost 400 miles away
and had it shipped the next day...outstanding."
JM
"Our sales person, Scott, was very helpful and friendly. We really felt
like we were listened to and at no time did we feel pressured. My husband and I
really liked how relaxed yet efficient the process was. We chose to go to
Kempthorn even though another Volkswagen dealership was much closer because of
the positive reviews Kempthorn had received on an online forum as well as
positive word of mouth. We were not disappointed. We had a
wonderful experience at Kempthorn Volkswagen! I would certainly recommend this
dealership to family and friends."
EM
"From the time I walked onto the lot, the entire sales experience has been
great! I absolutely LOVE my new Jetta 2.5, Gretta! My only constructive criticism
of the car would be that it has too much power assist on both the steering and
the brakes. "
MJ
"Bob Malloy went above and beyond for me in my purchase of my New VW Beetle
2010. He is one great guy and sales person. I will do business with Bob in the
future and would be pleased to recommend him to anyone of my friends or
family.
Thanks Bob!"
DM
